Reviews analysis, sector Grocery

Online reviews traffic in times of #coronavirus has suffered an important setback due to the limited movement of people and the closure of commercial activities.

Users of the Grocery Stores in Emilia-Romagna are now more critical as regards the activity and in particular the offer, the prices, the quality and the staff often considered rude or poorly prepared.

Instead, satisfaction with the usability of spaces and parking improves, while the perception of cleanliness of the structures remains stable.

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